Puravive Refund Policy
Our 180-Day Money-Back Guarantee
We stand firmly behind the quality and effectiveness of Puravive with our industry-leading 180-day money-back guarantee.
You have one hundred and eighty (180) days from the date of your order to fully explore the benefits that Puravive can bring to you. We're confident in our product's ability to help optimize your brown adipose tissue levels and support healthy weight management. However, if at any point during this 180-day period you wish to return your order, you can do so for a no-questions-asked refund.
Before requesting a refund, please note: We advise all customers to use Puravive for at least 3 months to fully experience the best results. Natural supplements work progressively with your body, and optimal results typically develop over time with consistent use.
Refund Process: 3 Simple Steps
Check You Are Within the Refund Period
You have a full one hundred and eighty (180) days from the date of your order to request a refund. After this period expires, refund requests cannot be honored.
Return All Bottles To Us
To obtain a full refund, you must return all bottles from your order (whether empty, full, or partially full) to our fulfillment center within the 180-day period from your order date.
Please include the original packing slip with your return. If you don't have it, include the following details:
- ✓ Your ClickBank Order ID (found in your order receipt)
- ✓ Your Full Name
- ✓ Your Full Address where the shipment was received
- ✓ Your Email Address
- ✓ Your Phone Number
This information will help our fulfillment center staff clearly identify and process your return.
Important Note: We do not refund the return shipping costs (these are incurred by the customer), nor do we refund shipping fees or customs charges for orders that were delivered outside of the US.
Wait For Refund Processing
Once our fulfillment center has received your returned items and processed the information, you will be issued a refund. Your refund will be credited back to your bank account and may take 5-10 business days to appear on your statement, depending on the speed of the processing bank.
You will receive an email confirmation when your refund has been processed.
Product Email Support
[email protected]
We aim to answer emails within 24 hours
Order Self-Service
https://www.clkbank.com
View and manage your order(s) online
Order Phone Support (USA Toll Free)
1-800-390-6035
Order Phone Support (International)
+1-208-345-4245
Frequently Asked Questions About Returns
Can I return just some of the bottles I purchased?
To receive a full refund, you must return all bottles from your order. This policy applies whether the bottles are empty, full, or partially full. Partial returns may result in a prorated refund or may not be eligible for a refund at all.
Do I need to pay for return shipping?
Yes, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method to ensure your return package arrives safely at our fulfillment center.
How long will it take to receive my refund?
Once our fulfillment center receives and processes your returned items, your refund will be issued. Typically, refunds are processed within 5-7 business days of receiving your return. After processing, it may take an additional 5-10 business days for the refund to appear on your bank or credit card statement, depending on your financial institution's policies.
Can I get a refund after the 180-day guarantee period?
No, refund requests must be made within 180 days from the date of your order. This 180-day period gives you plenty of time to try Puravive and evaluate its results. After this period expires, we are unable to process refund requests.
What if I've already opened or used the product?
Our 180-day guarantee applies whether the bottles are empty, partially used, or full. We understand that to truly evaluate Puravive, you need to try it. That's why we accept returns of opened products within the guarantee period.
Will I receive a refund for shipping costs and customs fees?
No, shipping costs and customs fees are non-refundable. Your refund will only cover the cost of the product itself. This applies to both domestic (US) and international orders.
Your Satisfaction Is Our Priority
We believe in Puravive and are confident you'll experience positive results, which is why we offer such a generous guarantee period. This risk-free opportunity allows you to fully evaluate the benefits without worry.
If you have any questions about our refund policy or need assistance with a return, please don't hesitate to contact our customer support team.
Try Puravive Risk-Free Today